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FRONT DESK AGENT

Register arriving guests and assign rooms

Crest Hotel
222 1st Ave W
100+ Staff
Low Noise
Dress Code
Apply Online
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PPE Required
Accessible
The Crest Hotel is ideally situated so our guests can experience the best of the surrounding area. Every team member at The Crest Hotel delivers a refreshing combination of friendliness, professionalism, and the highest level of customer service.
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Job Description

Crest Hotel

Location:

Prince Rupert

Salary:

$18.77 hourly for 40 hours per week

Job type:

Full-time, Permanent

Workplace type:

On-site only

Start date:

As soon as possible

Language:

English

Positions available:

2

2016 NOC group:

Hotel front desk clerks (6525)

Expires in 30 days

Expires:

2024-02-15February 15, 2024

Posted:

2024-01-16January 16, 2024

Last updated:

2024-01-16January 16, 2024

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Job number: 40032723

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JOB REQUIREMENTS

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

  • 1 year to less than 2 years

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Financial benefits

  • As per collective agreement

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HOW TO APPLY

By email:

cresthoteljobs@gmx.ca

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