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If you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.

Northern Health
1305 Summit Ave, Prince Rupert, BC V8J 2A6
100+ Staff
Low Noise
Dress Code
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Providing Medical care to the North.
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Job Description

Position Summary

If you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.

The Quality Improvement (QI) Facilitator provides direct day-to-day mentoring, coaching, change management and systems support to assigned teams in Northern Health. In this role, the QI Facilitator works with leadership teams including supervisors, managers, directors, and Health Service Administrators (HSAs) to provide support in the application of structures and processes to advance quality and patient safety at Northern Health. The QI Facilitator will also work with the Quality and Innovation Team to provide education and training on quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.

Starting salary will be approximately from $72,445 to $90,556 and will be based on education, training, experience, and salaries of similar positions.

This position is flexible to any community within the Northwest, Northern Health region. Explore our wonderful northern communities.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.


• Baccalaureate Degree within a healthcare discipline or in Commerce, Business Administration, Public Administration, Education, or a related field.
• Two (2) to five (5) years recent, related experience in quality improvement education, preferably in a healthcare setting.
• Or an equivalent combination of education, training, and experience.
• Training and experience in adult education.
• Clinical experience or familiarity with the clinical environment an asset.

Skills and Abilities:
• Ability to guide, coach, teach and promote an environment of learning and continuous quality improvement.
• Strong knowledge of quality improvement principles, theory, and practice (E.g., Quality Management, Lean, Model for Improvement) including the application in healthcare settings.
• Ability to guide, coach, and promote a continuous quality improvement learning environment, within the Quality & Innovation portfolio and across the organization.
• Facilitate dialogue, workshops, and training groups of different sizes.
• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities to foster innovation and progress within a complex organization.
• Ability to foster collaborative partnerships using a team approach and building trusting relationships.
• High level of motivation with a positive attitude and agility in a rapidly changing and often ambiguous environment.
• Detail-orientated with strong organizational skills and experience in project and change management.
• Ability to demonstrate awareness and understanding of the concepts and underlying principles of cultural safety and cultural humility and how they apply to Indigenous peoples.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.


This position is flexible to any community within the Northwest

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

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