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Manager, Business Intelligence

Working with the Director, Business Development, the Manager, Business Intelligence, plays a key role in investigating and analyzing volume growth opportunities and challenges at the gateway.

Prince Rupert Port Authority
100+ Staff
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Prince Rupert Port Authority
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Job Description

Working with the Director, Business Development the Manager, Business Intelligence plays a key role in investigating and analysing volume growth opportunities and challenges at the gateway by managing the assessment of new cargo opportunities, leading the identification of opportunities and risks arising from changes in the business environment, monitoring supply chain performance at the gateway in the context of the competitive environment, and stewarding decision support activities. 

The Manager, Business Intelligence is cognizant of and drives improvement of the organizations data governance and data integrity with Digital Business and will work to integrate internal and external data systems to drive innovation and efficiency in the communication of information. 

The Manager, Business Intelligence is required to undertake research collaboratively with both internal and external parties to support the development of proactive, credible and actionable insights, options and recommendations to management and supply chain partners.   

This position is may be located in either our Vancouver, BC or Prince Rupert office.


  1. Manages efforts across the organization to monitor and report changes in the macroeconomic and business environment that have the potential to create business opportunities or risks for the organization, its terminals as well as its supply chain partners.
  2. Manages the investigation, assessment and identification of new cargo opportunities, including both existing cargo and diversified cargo opportunities, in support of business development activities and infrastructure development decisions.
  3. Oversees the analysis of changing trade patterns, industry dynamics and supply chain configurations that have the potential to impact existing and potential terminal operators and service providers. This knowledge supports decision making with project proponents, the creation of new terminal solutions and support facilities, and interactions with gateway partners.
  4. Together with the Manager, Digital Business develop new ways of using data, seeking to integrate internal and external systems communicating information while improving data integrity and data governance.
  5. Drive innovation working with functional teams to seek out opportunities to develop and enhance efficient communication of information between systems and within and amongst teams that resonates with internal stakeholders.
  6. Enable competitor benchmarking and performance monitoring of our terminals and lines of business along with supporting reporting activities identifying transportation performance issues to drive alignment with supply chain partners.
  7. Coordinates the analysis of competing ports, terminals, and service providers necessary to understand market share, explore Prince Rupert’s value proposition, its capabilities and capacities, and highlight opportunities for differentiation.
  8. Manages research and analysis activities required for the development of the Port’s 5-year Business Plan, including review of the business environment, opportunity and risk identification and assessment, volumes forecasting, and tracking of progress towards reaching the organizational goals and objectives.
  9. Leads and stewards the research and preparation of a multi-case cargo volume forecast for the Port, informed by input from supply chain partners and internal users. This accountability fosters coordination and alignment of infrastructure development and business assumptions across several functions and ensures a consistent view of the Port’s growth plan.
  10. Oversees the timely and accurate fulfilment of decision support reporting along with data and statistics reporting enquiries from internal and external stakeholders.
  11. Represents the Port at various meetings, conferences, seminars and other functions as prioritized and in consultation with the Director, Business Development, and provides Port management with a record of the proceedings. Builds and fosters effective working relationships with key external agencies such as Transport Canada.
  12. Performs other related duties, as required.


  • Works predominantly in an office environment
  • Regular, full-time position (37.5 hours per week)
  • Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM with 1 hour lunch break (unpaid)


Formal Education

  • Bachelor’s Degree in Business Administration, Logistics and Transportation, or Economics.
  • Graduate degree in Business Administration, Logistics and Transportation, or Economics considered an asset.

Related Experience

3 to 5 years’ related experience.

Other Requirements

  • Strong ability to organize and present data in support of decision making.
  • Strong spoken and written communication skills.
  • Strong statistical and empirical analytical skills.
  • Strong problem solving and organizational skills.
  • Experience with technical report writing and requirements analysis, business process modelling/mapping, methodology development, and data modeling.
  • Ability to understand the uses, needs and data requirements of an existing or new report and work collaboratively with Digital Business to develop improved processes and products.
  • Proficient in MS Office, especially Microsoft Word, Excel and PowerPoint; some exposure to Power BI and SQL based reporting.
  • Knowledge of the transportation and logistics industry is an asset.
  • Demonstrated ability to learn new skills and acquire industry knowledge.
  • Good consultation and facilitation skills.
  • Superior judgment and tact in dealing with sensitive issues and confidential information
  • Good relationship building skills. Able to establish and maintain effective working relationship with peers and superiors.
  • Demonstrated ability to manage multiple projects concurrently and to effectively handle changing priorities.
  • Enthusiastic and self-motivated. Works well individually as well as in a team environment.
  • Creative and intuitive thinker.
  • Demonstrates commitment to the Port’s Vision.
  • Resilient. Embraces change and thrives on change.
  • Able to obtain security clearance under Transport Canada’s Security Clearance Program.
  • Possess valid Class 5 Driver’s Licence

This position may be located in either our Vancouver, BC or Prince Rupert office.

**Prince Rupert Port Authority is committed to a culture of equity, diversity, inclusion and belonging. We invite all applicants who identify as women, indigenous, as part of a visible minority and persons with diverse abilities to let us know in the ‘Message’ field of the application form.

Interested candidates are requested to submit their application via this link by Friday, September 8th, 2023.

Apply Now

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