Back to All Jobs

Central Office Technician

Perform installation, maintenance, and repairs of central office equipment.

Prince Rupert
View More Open Positions

Job Description

General Summary: Citywest cable and Telephone Corp


Oversees all Central office and remote office telecommunication network such as DWDM transport system, router/switching unit, radio, and microwave system. Install, maintain, and support copper, coax, ethernet and fiber optics cable system. Acceptance testing of new central office equipment, including circuits and firmware upgrades. Ensuring that all central office equipment’s are properly connected and maintained. Regular inspection of main electrical system (AC/DC), batteries and generators, UPS, inverters, cabling, and other types of wiring. Conducts traffic studies, reviews equipment trouble records, prepares specifications for new equipment, and makes periodic maintenance and progress reports for CityWest senior management.


Essential Job Functions:


Perform installation, maintenance, and repairs of central office equipment.

Acceptance testing, activation, and deactivation of new central office equipment

Manage racks, wiring and cabling in central office, contracted collocate area telecommunication rooms and equipment stations.

Perform inspection and maintenance of central office heating, cooling, and power requirements on regular basis.

Identify equipment problems in a timely manner and recommends areas for improvement.

Ensures upgrades and changes are completed in a manner with least negative impact service.

Collects data and prepares traffic studies and cost separations and submits required regulatory reports.

Maintain documentations for installations, maintenance, repairs, and inspections.

Performs all other related duties as assigned by management.

Comply with health, safety, and environmental policies.

Develop positive working relationship with co-workers.

Demonstrates predictable and reliable attendance.

Knowledge, Skills, and Abilities:


Knowledge of Telecommunications, transport, and digital switching technology

Knowledge of Central Office equipment

Knowledge and high-level understanding of telephony and electricity

Knowledge of BTI or Fujitsu transport equipment

Knowledge of Digital Telecommunications

Knowledge of Fiber Optic Technology

Knowledge of company products and services

Knowledge of company policies and procedures

Knowledge of industry regulations

Skill in fiber Optic Network maintenance and troubleshooting.

Skill in DWDM technology, timing, and synchronization

Skill in Optical Ethernet and TDM systems

Skill in Microwave Radio

Skill in installation and maintenance of Lease T1, T3, DS1 and SONET Circuits

Skill in DSL maintenance, installation, and troubleshooting.

Skill in routing and switching equipment and IP addressing.

Skill in analytical thinking and problem solving.

Skill in AC/DC Power Maintenance, generators, UPS, inverters.

Ability to communicate with co-workers and various business contacts in a professional and courteous manner.

Ability to read and interpret documents such as schematics, blueprints, and circuit diagrams.

Ability to pay close attention to detail.

Ability to evaluate, test, and repair sophisticated equipment.

Ability to improve or redesign procedures for specific installation/repair problems.

Ability to work independently and make sound technical decisions using information at hand.

Ability to create a team environment and sustain employee morale.

Education and Experience:


Associate degree in Engineering or Post-Secondary related Diploma

Equivalent three to five years’ experience in Central Office operations or Computer Engineering.

Networking (IP) or Telecommunication background

IT certifications such as A+, Network +, Security+, JNCIA-Junos or CCNA

Preferably certified Electrician

Must have valid driver’s license

Job Type: Full-time


Salary: $34.09-$39.85 per hour


Expected hours: 40 per week




Dental care

Life insurance

Paid time off

Vision care



8 hour shift

Day shift

Monday to Friday

Application question(s):


Are you legally permitted to work in Canada?

If you are not located in Prince Rupert, are you willing to relocate?

Willingness to travel:


25% (required)

Work Location: In person


Apply Now

Apply Now

Level Up Your Skills

Today is the day to gain explore our training library and apply for new skills training and certifications. Improve your eligibility with WorkLabNorth.

Explore Training