Tourism Information Officer

Job Title: Tourism Information Officer

Location: Prince Rupert

Job Type: Temporary, Full-time

Wage: $21/hr

Purpose

Reporting directly to the Executive Director, the Tourism Information Officer is a fulltime(35 hours per week), temporary, summer season position with Tourism Prince

Rupert. The position is well-suited for an outgoing individual who enjoys variety andchallenge, is inquisitive and self-motived, and has an expressed interest in the tourismindustry. The Tourism Information Officer will work from Tourism Prince Rupert'sVisitor Centre “The Outpost” located in the Atlin Terminal building in Cow Bay insupport of the Society’s mandate to lead local tourism marketing and destinationdevelopment initiatives in the Prince Rupert area through promotion, education,advocacy, and collaboration with both local and external tourism partners.

Duties and Responsibilities

• Works with the Tourism Prince Rupert Board of Directors and Staff, under the supervision of the Visitor Experience Manager, to further our mandate to promote Prince Rupert as a world-class visitor destination.
• Works in the Visitor Information Centre, and assists with the Container Market, and Volunteer Ambassadors to provide high-level visitor services to visitors.
• Conducts business outreach to ensure up-to-date visitor information and local business listings on visitprincerupert.com.
• Provides visitor information and supporting print materials to all visitors.
• Conducts merchandise sales from the visitor centre retail space,
• Acts as on-site representative for Tourism Prince Rupert at the Cow Bay Container Market to make note of any questions and relay them to Tourism Prince Rupert management.
• Supports partnerships with the Prince Rupert Cruise Port, Shore Excursion Operators, and Tour Providers to ensure visitors have access to high-quality experiences and up-to-date booking information.
• Supports content development work for social media and marketing campaigns, under the supervision of Tourism Prince Rupert's Marketing Manager.
• Distributes visitor information print materials to local establishments such as hotels, transportation providers, museums, etc, as needed.

Skills, Interests, and Qualifications

• Capacity to work independently with minimal supervision.
• Excellent communication skills, both oral and written; ability to confidently answer visitor questions and tell the story of Prince Rupert.
• Creativity, imagination, and an entrepreneurial attitude towards tourism marketing and communications. A proactive attitude to resolve problems independently.
• Experience in customer service and/or tourism.
• Be between 15 and 30 years of age.
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Working Conditions and Salary

The position of Tourism Information Officer is a full-time (35 hours per week) summer season position with Tourism Prince Rupert, offered at $21.00/hour. The Tourism Information Officer will work from Tourism Prince Rupert's Visitor Centre “The Outpost” located in the Atlin Terminal building in Cow Bay. The position reports directly to the Tourism Prince Rupert Visitor Experience Manager.

About Tourism Prince Rupert

Tourism Prince Rupert is an independent not-for-profit society whose purpose is to promote Prince Rupert as a world-class destination for leisure travel, outdoor adventure, and coastal community amenities. Tourism Prince Rupert also aims to grow Prince Rupert’s tourism sector by creating new opportunities for tourism-related business & investing in Prince Rupert’s existing tourism infrastructure.

The official start date for this position is May 1st, 2026. The contract will be offered until August 31st 2026, depending on applicant availability. Interested applicants are asked to forward a resume and cover letter by email to info@visitprincerupert.com by 5:00pm on April 23rd, 2026.