Resource Worker

• Assist community members in accessing health, social, and community services.

• Provide guidance on programs, eligibility, and procedures.

• Advocate for clients and families to ensure their needs are met.

• Support clients through life transitions in a culturally safe, trauma-informed manner.

• Collaborate with Elders, Traditional Healers, and other community resources to support holistic wellness.

• Maintain accurate records of client interactions, referrals, and outcomes.

• Compile statistics and maintain files in compliance with confidentiality and privacy protocols.

• Participate in team meetings, case conferences, and professional development opportunities.

• Assist with organizing community workshops, events, or informational sessions as required.

• Build trusting relationships with clients, families, and community members.

• Participate in culturally appropriate ceremonies, events, and initiatives.

• Support clients in navigating complex systems, identifying solutions, and accessing resources.

• Balance multiple priorities and requests while maintaining accuracy and timeliness.

Education & Training:

• High School Diploma or equivalent required; post-secondary education in Social Work, Human Services, or related field is an asset.

• Minimum 2 years of recent experience working with Indigenous children, youth, families, or communities.

• Training in trauma-informed care, cultural safety, and client advocacy preferred.

• Valid BC Class 5 driver’s license preferred.

Preferred Experience & Knowledge:

• Understanding of Indigenous cultural values, traditions, and protocols.

• Knowledge of trauma-informed care and community-based support approaches.

• Strong communication, organization, problem-solving, and advocacy skills.

• Ability to collaborate with teams and adapt to changing priorities.

How to Apply:

Send your resume and cover letter to hr@haidahealth.ca

Niislaa Naay

Resource Worker — Niislaa Naay Healing House