Customer Service / Data entry person

Storey's Excavating Ltd is currently looking for a full time Customer Service/Data Entry Representative. The position is responsible for providing exceptional customer support and precisely entering customer data into our systems. The role involves interacting with customers through various channels, addressing their inquiries, and maintaining accurate records to support seamless operations.

Responsibilities

• Responding to customer inquiries via phone, email, and chat.
• Entering and updating customer information in the database accurately.
• Handling customer complaints and providing appropriate solutions.
• Collaborating with team members to ensure high-quality customer service.
• Maintaining organized records of customer interactions and transactions.
• Assisting with other administrative tasks as needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service or data entry preferred.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks and prioritize effectively.
• Basic computer proficiency, including familiarity with MS Office.

Skills

• Customer Service
• Data Entry
• Communication
• MS Office
• Adobe Acrobat
• Multitasking
• Problem-Solving
• Time Management
• Driver License

Applicants can submit a cover letter with current resume and drivers abstract in PDF format by email to mdstoreys@gmail.com .

We thank all applicants for their interest in this position, however, only those applicants selected for an interview will be contacted.