Assistant Manager

Job Title: Assistant Manager

Location: Skidegate

Job Type: Full-time, 35hrs/week

Salary: $25–$28 per hour, depending on experience.

Haida Gwaii Museum’s Gina DaahlGahl Naay The Trading House gift shop is seeking a reliable,

respectful, and capable Assistant Manager to support daily operations in our beloved store while

working closely with artists and customers. Sales are handled both in-house and through our ecommerce

site: www.haidagwaiimuseumgiftshop.ca. The role requires someone who loves retail,

can work independently and in a team setting, stay calm under pressure, and take pride in

providing excellent customer service.

TEAM & HOURS OF OPERATION:

The successful candidate will report to the Trading House

Manager; they will work both independently and alongside a retail assistant, summer students

and the greater Museum team; at times they will also engage with and support the Haida

Heritage Centre reception team. The successful applicant will be willing to work some Saturdays,

and at times, outside of regular hours of operation, including the occasional evening and long

weekend. The store’s public hours of operation are:

• Winter hours: Tuesday–Saturday, 10:00 a.m. – 5:00 p.m.
• Summer hours: Monday–Saturday, 10:00 a.m. – 5:00 p.m.

KEY RESPONSIBILITIES:

• Greet and assist customers in a respectful and professional manner
• Remain calm and courteous during busy periods (including tour groups of 20–60 people)
• Process, input, price, and merchandise freight
• Restock merchandise and monitor stock quantities
• Handle cash, complete cash-out procedures, and prepare deposits
• Use of Microsoft 365 applications including Outlook, Word, Excel, etc.
• Perform data entry and reporting
• Manage Museum memberships
• Learn and use Shopify, including e-commerce, reports and analytics
• Run sales and inventory reports as required
• Clean and maintain the store: sweeping, dusting, vacuuming, keeping glass sparkling
• Clean and polish jewelry
• Work independently and unsupervised when required
• Develop and maintain respectful working relationships with artists
• Maintain artist bios, develop sales info and support marketing and promotion
• Occasionally work after hours and on long weekends to support public programs such as exhibition openings and the Museum’s annual Art Auction & Gala Fundraiser.

QUALIFICATIONS & SKILLS:

• Passion for people and retail
• Passion for Haida language, art and culture; and local artists, arts and culture in general
• Punctuality is essential as are excellent communication skills
• Willingness to learn and take initiative
• Team player with the ability to work independently and under pressure
• Strong attention to detail and organization
• Comfortable with cash handling and basic data entry
• Basic knowledge of Haida language, art and culture and art/culture of our neighbouring nations
• Some familiarity with local artists, local and regional community events, and visitor experiences on Haida Gwaii
• A willingness to learn and work beyond the general concepts of retail management
• Respectful, clear, professional communication with customers, artists, and colleagues
• Sense of humour and ability to ‘roll with it’
• Ability to lift/move heavy objects
• Valid driver’s license not necessary, but preferred

APPLICATIONS:

Haida Gwaii Museum is an equal-opportunity employer. All qualified applicants

with disabilides, visible minorides are encouraged to apply for the posidon. Preference will be

given to qualified individuals of Haida ancestry or locals. Interested candidates may submit a lefer

expressing their interest in the posidon along with a resume and three references. *Only those

applicants selected for an interview will be contacted.

Deadline: 5:00 pm February 20, 2026. Applicadons must be submifed by either regular mail

(post-marked no later than deadline) or by email to the following:

Lynn Hughan, Trading House Manager

Haida Gwaii Museum at Kay Llnagaay

Box 1373 Skidegate, Haida Gwaii V0T 1S1

email: tradinghouse@haidagwaiimuseum.ca

Inquiries: Inquiries about this posidon may be made to the above.