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Site Supervisor - Chances Prince Rupert

Lead and motivate a team of gaming floor staff, promoting a positive and collaborative work environment

Prince Rupert
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Job Description

Job details

Permanent | Full-time4 days ago


  • Extended health care
  • On-site parking


  • Customer service
  • Leadership
  • Communication skills

Full job description

Are you ready to take the next step in your career? We have an exciting opportunity for a talented and dedicated individual to join our team as a Site Supervisor. As a key member of our organization, you will play a vital role in ensuring the smooth operations of our dynamic gaming floor.

Reporting directly to the Gaming Manager, you will be responsible for overseeing the day-to-day activities of our gaming floor. Your exceptional leadership skills and commitment to providing outstanding customer service will be integral in creating an unforgettable experience for our valued patrons.

Key Responsibilities:

- Lead and motivate a team of gaming floor staff, promoting a positive and collaborative work environment

- Provide exceptional customer service by promptly responding to inquiries and addressing customer concerns with courtesy and professionalism

- Efficiently resolve problems and complaints, ensuring customer satisfaction at all times

- Uphold internal control standards, company policies, and regulatory requirements

- Collaborate with other departments to optimize operations and enhance overall guest experience


- Open to work night and day shifts

- Previous experience in a supervisory role is preferred

- Strong leadership skills with the ability to inspire and motivate a diverse team

- Excellent interpersonal and communication skills, both verbal and written

- Exceptional problem-solving abilities with strong attention to detail

- Knowledge of internal control standards and regulatory compliance is an asset

We offer competitive compensation packages including an average tip out of $4 per hour along with opportunities for professional growth within our organization. If you are passionate about delivering exceptional customer service in a fast-paced environment, we want to hear from you!

Job Types: Full-time, Permanent

Salary: From $18.00 per hour


  • Extended health care
  • On-site parking

Flexible Language Requirement:

  • French not required


  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Supplemental pay types:

  • Tips
Apply Now

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