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Server - Ocean House (FT)

Reporting to the Head of Food & Beverage, the Server position will be responsible for delivering an exceptional guest experience. The hours of work will include early mornings and weekends.

Haida Enterprise Corporation (HaiCo)
848 Commercial Centre Skidegate, Haida Gwaii, BC V0T 1S1
Staff
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The Haida House of Assembly, through the Haida Independence Project, approved the creation of the Haida Enterprise Corporation (HaiCo) as a National Corporation to manage, grow and govern the business enterprises of the Council of the Haida Nation with the goal of developing a sustainable economy on Haida Gwaii. HaiCo has subsidiary companies in diverse industries.
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Job Description

POSITION SUMMARY

Haida Tourism is a Haida-owned company, owned and operated by Haida Enterprise Corporation (HaiCo). HaiCo is focused on building Haida owned enterprises that reflect Xaads Xiináangaa • XaaydaGa Xaaynang.ngaay Haida Ways of Being, support the aspirations of Haida communities and entrepreneurs, create careers and improve the economy of Haida Gwaii.


Reporting to the Head of Food & Beverage, the Server position will be responsible for delivering an exceptional guest experience. The hours of work will include early mornings and weekends.  


DUTIES & RESPONSIBILITIES

  • Take food and beverage orders in POS and ensure prompt delivery and quality of the product  
  • Explain ingredients, and preparation techniques to guests  
  • Run food to tables and bus tables  
  • Knowledge of the daily breakfast menu 
  • Maintain awareness of dietary and allergy concerns of guests and communicate to the kitchen 
  • Present bills and ensure cash-out procedures are completed correctly  
  • Setup for minimal bar service in the dining room
  • Setup and tear down dining room, lounge, and conference room, setting up tables, chairs, cutlery, and linen 
  • Handle guests’ complaints and concerns promptly and professionally  
  • Organize storage areas, cleaning of dining room, lounge, and conference room, polish cutlery  
  • Ensure dining room, lounge, and conference room is always clean and tidy  
  • Other related duties as required 


KNOWLEDGE, SKILLS AND ABILITIES   

  • Strong organization and time management skills  
  • Understanding of Haida cultural values  
  • Ability to deal with conflict in a calm and professional manner  


TRAINING, EDUCATION AND EXPERIENCE   

  • Experience serving in a restaurant or in guest experience is considered an asset  
  • Bartending experience is considered an asset  
  • Working knowledge of restaurant point of sales systems is considered an asset 
  • Serving it Right certificate considered an asset  


Location: Old Masset, British Columbia

Department: Food & Beverage

Employment Type: Full-Time

Minimum Experience: Entry-level

Compensation: $20 - $22 per hour (plus tips)


Position posted 01-02-2025

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