Front Desk Agent

Crest Hotel is looking for a Front Desk Agent.

Crest Hotel

222 1st Ave W

100+ Staff

Low Noise

Dress Code

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PPE Required

Accessible

The Crest Hotel is ideally situated so our guests can experience the best of the surrounding area. Every team member at The Crest Hotel delivers a refreshing combination of friendliness, professionalism, and the highest level of customer service.

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Job Description

front desk agent

Crest Hotel

Location:

Prince Rupert

Salary:

$18.77 hourly for 40 hours per week

Job type:

Full-time, Permanent

Workplace type:

On-site only

Start date:

As soon as possible

Language:

English

Positions available:

2021 NOC group:

Hotel front desk clerks (64314)

Expires:

Posted:

Last updated:

Job Requirements

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

1 year to less than 2 years

Benefits

As per collective agreement

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

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