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Customer Service Agent

Masset Airport

Executive Aviation
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Job Description

Customer Service Agent

Masset, BC, Canada
Part Time
Masset, Above the Wing
Entry Level

Do you enjoy the aviation industry and are looking for a leadership opportunity?  Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you!

So, would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you?   Are you someone who is known for reliability and flexibility? If you've answered yes, come join us!

Executive Aviation is looking for permanent casual Customer Service Agents to work at the Masset Airport (ZMT)! In Masset, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.  

This role reports directly to an amazing Customer Service Coordinator who is there to support you.  

What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $21.10-$24.10/hour.  We have fantastic flight benefits with the airlines that we support, and great EA Travel perks.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.



  • Greeting passengers
  • Following airline specific check-in policies and procedures
  • Have proper security clearances
  • Provide pre-flight first class or priority seating grooming for the flight
  • Manage passenger boarding as per airline procedures
  • Understanding flight document requirements and carry-on allowances
  • Positively working with airline crew
  • Kindly enforce airline and airport policies and procedures to passengers
  • In some cases, learn how to bridge an airplane
  • Other duties as assigned


  • At least 2 years in customer service role is considered an asset
  • Previous airport experience would be considered an asset
  • Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
  • Strong communication skills
Apply Now

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