Clerk II

Position: Clerk II Date of Posting:

Department: Recreation & Community Services

Closing Date: 2025-11-07

Reports to: Recreation Coordinator for Culture and Wellness

Job Type: Casual (On-Call)

Employment Type: Union – CUPE 105

Salary Range: $36.52 per hour

Shift: Evening & Weekends – Casual (On-Call) Sunday to Saturday

The City of Prince Rupert respectfully acknowledges that we live and work on the traditional and unceded territories of the Ts’msyen and Sm’algyax-speaking peoples. We offer gratitude to the people who have lived on these lands since time immemorial.

As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and provide excellent services to our citizens. We strive to attract and retain passionate and talented individuals of all backgrounds, demographics, and life experiences. If you require any adjustments to enable participation at any stage of the recruitment process, please contact Antonio Vera, Senior Human Resources Manager at (250)627-2898 or via email at HR @princerupert.ca.

The City of Prince Rupert provides services to over 12,000 residents and hundreds of businesses and industries. Nestled against the stunning backdrop of the Pacific Northwest, Prince Rupert, BC, offers a unique blend of natural beauty, rich cultural heritage, and a welcoming community spirit. As you embark on your professional journey in this coastal gem, you'll find a workplace environment that mirrors the city's picturesque landscapes – dynamic, invigorating, and full of potential. 

Let your skills and talent grow alongside us as we reshape our city’s future! 

The City of Prince Rupert is looking for a dynamic and dedicated individual to join our Recreation team as a Clerk II. Reporting to the Recreation Coordinator: Culture and Wellness, a Casual Clerk II is a reliable, energetic, self-motivated individual, who strives to deliver exceptional service. This position requires an individual with excellent customer service skills, a strong organizational ability along with the capacity to work effectively and independently in a multi-tasking environment. The successful candidate will enjoy working with the public, possess conflict resolution attributes, be highly adaptable and a quick learner.

The Recreation and Community Services department strategic priorities are: 

• Develop – Capacity, leadership, partnership, programming and services.
• Influence & Inspire – Advance and promote health and physical literacy in our community.
• Govern – Develop plans, policies and procedures that supports physical literacy, sport, arts/culture and recreation.
• Build – Replace and renew indoor and outdoor recreation infrastructure.
• Champion – To be a catalyst for positive change through an equity lens.
• Respect — To exemplify a respectful and inclusive culture for all. 

Join us today! Be a part of a recreation department that promotes healthy lifestyles and advances quality of life for our residents. We are looking for team members with a growth mindset, willing to take on new opportunities and brings ideas for future advancement.

What you’ll do…

• Provide superior customer service, general clerical duties and supporting administrative tasks for recreational, arena, fitness and aquatic activities and initiatives.
• Respond to enquiries from the public by providing general information on facility operations, recreational programs, course schedules, events and facilities; take messages and forward calls; forward feedback on recreational programs to program coordinators; provide office support to co ordinators and management; record information regarding lost or stolen items and complaints.
• To supervise public members and user groups of all ages, enforce facility code of conduct and safety rules
• Operate POS/Registration system, booking permits and credit/debit card machine; balance and verify daily cash and credit card reports; prepare cash sheets and bank deposits; maintain coin float and order from bank as required
• In extenuating circumstances, may support team set up and take down of facility bookings
• Ensure to provide first aid when necessary, report incidents promptly, and adhere to all safety regulations and emergency procedures.
• Supporting the City’s Employee Health and Wellness through the Wellness Works committee
• Supporting the Recreation and Community Services department on the Occupational Health and Safety Committee
• Ability to be flexible, adapt to changing needs and schedules at the Recreation Complex and in the community
• Ability to work with minimal supervision in a team environment
• Other administrative assistant duties as assigned by supervisor, manager and director 

What you’ll bring…

• Completion of a post-secondary certificate, or current enrollment and active pursuit of a certificate or diploma in a relevant field of study i.e. office administration, customer services or related
• Three years of administrative or customer service experience, preferably in a public sector or recreation environment.
• Alternatively, candidates with a combination of relevant post-secondary education courses and relevant work experience may be considered.
• Experience with point-of-sale (POS) and registration software systems and MS Office Suite
• Accurate typing speed of 50 words per minute
• Standard First Aid, CPR-C & AED or willing to take prior to start date
• Sport for Life’s Introduction to Physical Literacy – 90min (online E-learning) (asset)

What to send our way… 

• Your CV or Resume highlighting your education, experience, and skills.
• A cover letter explaining why you are interested in the position, how your background and skills make you a suitable candidate, and your passion for contributing to the growth and prosperity of Prince Rupert.
• Copies of any certifications 

Other information that you should know 

• If you are not a local applicant, you must be prepared to relocate to Prince Rupert, BC before starting work.
• This is a unionized position within the CUPE Local 105 Bargaining Unit. 

Please submit your cover letter, CV or resume (in PDF formats):

Subject: Application – Casual Clerk II (Evenings & Weekends)  

Brian Millis, Recreation & Community Services Manager

Email: hrrec@princerupert.ca

or mail all documents to: 

Jim Ciccinne Civic Centre

Attn: Brian Millis, Recreation & Community Services Manager

1000 McBride Street

Prince Rupert, BC, V8J 3H2 

If you require any accessibility supports or any accommodations during the recruitment process, please contact us at hrrec@princerupert.ca for confidential support. 

We thank all applicants for their interest in this position, however, only those applicants selected for an interview will be contacted.