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Customer Service Agent

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!

Executive Aviation
2485 Aviation Lane London ON N5V 3Z9
100+ Staff
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Executive Aviation is an established provider Commercial Ground Services and Fixed Base Operations (FBO) with a legacy of consistent commitment to excellence.
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Job Description

Hourly Wage: $21.10-$23.60/hour

Location: Sandspit, BC

Close Date: Open until position filled


UPDATE: Now providing flight passes across the Air Canada global network.


Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!


In Sandspit you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you?  Are you someone who is known for reliability and flexibility? 


Come join us! Executive Aviation is looking for permanent casual Customer Service Agents to work at the Sandspit Airport (YZP). We are looking for people with great customer service, who have flexible availability and who love working in the tourism industry. We offer a great training program! This role would report directly to the Customer Service Coordinator. 


What do we offer?


Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $21.10-$23.60/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.


Responsibilities


Greeting passengers

Following airline specific check-in policies and procedures

Have proper security clearances

Provide pre-flight first class or priority seating grooming for the flight

Manage passenger boarding as per airline procedures

A physical ability to consistently lift up to 70 lbs/32kgs 

Understanding flight document requirements and carry-on allowances

Positively working with airline crew

Kindly enforce airline and airport policies and procedures to passengers

In some cases, learn how to bridge an airplane

Other duties as assigned


Qualifications

Previous customer service experience is considered an asset

Previous airport experience would be considered an asset

Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays

Strong communication skills


Position posted 12-31-2024

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