Services for Newcomers

Our New Location at 125 Market Place, Prince Rupert


The Settlement Services Office in Prince Rupert continues to serve clients online, by phone, email, and video conferencing, and offer the following services to newcomers:

Coffee Club Online –  Starting Monday, March 30, there will be a coffee club session three mornings a week starting at 9am for 15-20 minutes. We are holding a casual meetup for newcomers to meet up and chat over coffee. The goal will be to help keep newcomers connected and informed of upcoming online local events, learning resources, and news.

Informal English Conversation Circles – Free multi-level English conversation classes, practice groups and tutoring to improve English skills and prepare for Citizenship and English language exams. Settlement Services is now offering live English Conversation Circle sessions online four sessions per week starting next Monday March 30 at 930am. To register for these sessions, email Anne at for more information and to sign up for the English Conversation sessions.


Online small group workshops – Information and orientation info-sessions will be held online to assist newcomers to Canada with becoming more familiar with local community services, programs and government agencies.

1 on 1 Meetings – set up individual appointments to meet by phone or live video conferencing sessions to help you with immigration forms, citizenship, or employment, or referring you to community and government services. 1 on 1 individual tutoring sessions are now available by appointment. Please contact Glenn to set up a time at for the video conferencing room link. You will need to have a PC with internet, a microphone and webcam.



Knowledge Base of Online Resources for Newcomers – the Settlement Services Team will be building up a resource page of links, learning resources, and videos and podcasts.

To learn more about the services we offer, please contact Glenn by phone and leave a message at 250-624-9498 extension 2010 or send an email to,

Online Request Forms for Newcomers – The Settlement Services Team will be responding to information and materials requests.

Please complete the online form requesting information at or complete the materials request form at


Glenn Groulx
Coordinator, Settlement Services
250-624-9498 ext. 2010

Anne McNish
Online Group Facilitator


 Check out our online Settlement Resources for information and key websites.

Our services for newcomers and immigrants are available free of charge in Prince Rupert thanks to funding from Immigration, Refugees and Citizenship Canada and BC Settlement and Integration Services.


Funded by: BC Settlement and Integration Services