Services for Newcomers During COVID-19

You can find us here at 125 Market Place, Prince Rupert


The Settlement Services Office in Prince Rupert is open to serve newcomers in-person, by phone, email, and Zoom video meetings.

To set up a time to meet:

Please contact our Settlement Team at

settlement-services@ hseds. ca

or call 250-624-9498 ext. 2010


1 on 1 Meetings

You can set up individual appointments to meet in-person, by phone or live video conferencing sessions to help you with immigration forms, citizenship, or employment, or referring you to community and government services. 1 on 1 individual tutoring sessions are now available by appointment. Please contact or 250-624-9498 to set up a meeting time and tell us your preference for in-person phone, or online.

1 on 1 Remote Access Computer Help

You can now come in and work with me from a distance using remote access by computer. We will sit away from one another at a safe distance away, facing one another so you can hear me and see me, and I will help you by using a remote viewer so I can view your computer and show you ways to use it.

Informal English Conversation Circles

Will re-start in November. It will include two 30-40 minute sessions in the mornings (10 am – 1045 am; 11 am – 1145 am) It will combine online and in-person language learning.

Welcome to Prince Rupert Friday Facebook English Live! – each week for newcomers, I will be preparing a Friday Facebook  English Live! presentation at noon to share service updates, tips for what to do and see around town, local news, English language learning tips, ESL resources, the community calendar, and more.

Online Request Forms for Newcomers – The Settlement Services Team will be responding to information and materials requests.

Please complete the online form requesting information at or complete the materials request form at


To learn more about the services we offer, please contact Glenn by phone and leave a message at 250-624-9498 ext. 2020 or send an email to

Our services for newcomers and immigrants are available free of charge in Prince Rupert thanks to funding from Immigration, Refugees and Citizenship Canada and BC Settlement and Integration Services.


Funded by: BC Settlement and Integration Services