Social Program Officer (SPO) Assistant (Full Time)




Wage: $26.71 – as per Aboriginal Services Collective Agreement
Location: Gaw Tlagée Old Massett

Haida Child & Family Services is a delegated Aboriginal Agency providing culturally appropriate and holistic services through various programs to Haida Nation children and families living on and off reserve in Haida Gwaii.
Position Summary:
This position interacts with children, families, youth in care and foster parents and provides case management assistance to Ministry social workers, clinicians, and probation officers who maintain case management responsibility for service delivery. Key responsibilities include assisting in the conducting of child abuse/neglect investigations, supporting youth-in-care (YIC) and service providers in independent living plan; implementing planned moves of children-in-care (CIC), maintaining contact with CIC, foster parents and families; liaising with community services for CYSN; supporting the delivery of CYMH services; and other related duties as required.
o Arranges and/or supervises access visits with children in care when directed by Social Worker or Team Leader, after initial orientation by social worker.
o Supports parents in locating and enrolling in community-based parenting and relevant programs by maintaining information on community resources, assessing client needs and evaluating suitability of program for client.
o Supports youth-in-care (YIC) and service providers in YIC independent living plan, by assisting with arranging services and other activities in accordance with the plan.
o Distributes information to families seeking and/or receiving services through CYSN and/or CYMH and collects information to assist in determining eligibility.
o Assists in conducting child abuse/neglect investigation and preparing abuse neglect reports by identifying sources of information and facilitating contact.
o Assists with information gathering for Care Plan development.
o Identify sources of information that will be of assistance in the development and implementation of case management plans and the preparation of reports

o Provides child case management assistance by serving court notices to parents, answering questions about rights of CIC, and completing referral documents and other necessary documentation. Ensures payments are received by foster parents.
o Participates in multi-disciplinary case conferences, organizes and documents case management points.
o Drafts court documents at Social Worker’s direction for approval and signature.
o Serves court documents at the direction of the Social Worker.
o Provides support to Social Worker during court appearances where necessary (e.g. assisting with children, family, etc.).
o Participates in the maintenance of files, including opening, updating and closing files on MIS and ICM.
o Provides administrative support, including assisting in creation of regular reports, as well as correspondence, memos, and answering calls and emails
o Provides transportation assistance by arranging and/or transporting children in care.
o Performs other duties as assigned or reasonably required, including additional clerical or administrative duties

o Minimum of grade 12 education with at least 2 years certification/diploma or post-secondary education in the related field such as child and youth care, or related Human Service equivalent.
o Minimum 2 years experience working with children and youth in a directly related field.
o Knowledge of Haida culture, history and the implications of colonization for indigenous children, youth, families and communities.
o Understanding of child welfare system, basic court procedures and the Child Family and Community Services Act.
o Demonstrated effective written and verbal communications skills including interviewing skills.
o Ability to work effectively remotely and balance competing priorities while working under pressure.
o Ability to establish priorities and carry out duties in a professional manner, work independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.
o Computer literacy for Microsoft Word, Excel and other computer software. Familiarity with MCFD ICM/MIS system will be an asset.
o Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry

o Travel between communities will be required.
o Monday to Friday schedule but flexibility is needed from time to time based on Agency needs, including occasional evenings.
o Must be able to obtain and maintain a Criminal Records Check.
o Must be able to obtain and maintain a BC Driver’s License and possess their own vehicle which must be suitable to transport clients on occasion on Haida Gwaii.

o Must be willing and able to work remotely.
Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Aboriginal ancestry.
This position requires Union membership and is open to all applicants

Closing Date

Sep 22, 2022

How to Apply

Please submit your resume with cover letter and 3 professional references to Juliane Chien at