Cashier (Full Time)


Home Hardware


Competency 1 Communicate in a friendly, supportive way with coworkers.
Competency 2 Attend staff meetings and provide effective input and feedback.
Competency 3 Show empathy for client needs and personal pride in delivering our product/service.
Competency 4 Give service beyond client expectations by seeking information about the needs of the client and recommending appropriate products or services to fill these needs.
Competency 5 Clarify client expectations, monitor client needs, and act promptly and non-defensively on client feedback.


Competency Area: Technical Skill


Competency 1 Acquire, develop, and maintain relevant and appropriate job skills through training or other developmental activities.
Competency 2 Use appropriate and available technology or tools to perform work activities.
Competency 3 Apply basic knowledge and skills (including use of technology or tools) to perform core activities
Competency 4 Apply knowledge to perform advanced tasks with minimal supervision.
Competency 5


Competency Area: Client Service


Competency 1 Interact effectively with customers to understand their needs and address questions and concerns, resulting in a higher quality of experience
Competency 2 Take initiative to anticipate and implement effective solutions, thus avoiding gaps in customer expectations.
Competency 3 Keep supervisor informed of progress and issues associated with the delivery of customer products and/or services.
Competency 4 Provide a timely response to client issues regarding products or services.
Competency 5 Recognize potential issues in customer requests and recommends solutions.


Competency Area: Teamwork


Competency 1 Contribute to a positive team atmosphere that fosters cooperation, trust, and group identity.
Competency 2 Respect and value individual differences and diversity by treating everyone fairly and professionally.
Competency 3 With guidance, handle minor work-related disagreements or conflicts in a positive and constructive manner.
Competency 4 Develop and maintain effective working relationships with others.
Competency 5


Competency Area: Leadership


Competency 1 Help to develop others through motivation, mentoring, and coaching.
Competency 2 Participate in annual employee evaluation process.
Competency 3 Exemplify the highest standard of values and ethics when dealing with the client.
Competency 4 Communicate openly and honesty with peers and management.
Competency 5

How to Apply

Head down and Speak to the Manager Maria Melo