Essential Skills Training

Essential Skills are basic skills that make it possible to learn other skills and allow newcomers to participate fully in the workplace and in the community. Through a series of formal workshops and fun activities we will develop the following skills:


  • read and understand information presented in a variety of forms (e.g., words, graphs, charts, diagrams)
  • write and speak so others pay attention and understand
  • listen and ask questions to understand and appreciate the points of view of others
  • share information using a range of information and communications technologies (e.g., voice, e-mail, computers)
  • use relevant scientific, technological, and mathematical knowledge and skills to explain or clarify ideas


  • locate, gather, and organize information using appropriate technology and information systems
  • access, analyze, and apply knowledge and skills from various disciplines


  • decide what needs to be measured or calculated
  • observe and record data using appropriate methods, tools, and technology
  • make estimates and verify calculations


  • assess situations and identify problems
  • seek different points of view and evaluate them based on facts
  • identify the root cause of a problem
  • be creative and innovative in exploring possible solutions
  • evaluate solutions to make recommendations or decisions
  • implement solutions
  • check to see if a solution works, and act on opportunities for improvement


  • be aware of personal and group health and safety practices and procedures, and act in accordance with them