Small Business Liaison (Temporary Full Time) (Full Time)


Haida Gwaii Community Futures


Haida Gwaii Community Futures is a community economic development organization enhancing the capacity of islanders to be active participants in building a successful local economy and a resilient islands community. Local businesses provide essential goods and services, connect and support us socially and contribute to the wealth and employment of local residents.




Reporting to the General Manager, the Business Liaison will provide additional community based resources to support small and medium (S&M) enterprises in accessing support programs made available in response to the Covid-19 pandemic and assist those businesses who require mitigation, recovery and transitioning.



Key Responsibilities: under close supervision of the HGCF General Manager the ideal candidates main responsibilities are, but not limited to:


  • Working one on one and providing support for Haida Gwaii small businesses that have been impacted by COVID-19
  • Working one on one with small business to complete Business Resilency Plans and updating/creating marketing plans.
  • Completing an inventory of current resources for small businesses on island and evaluate missing gaps.
  • Helping small business access and utilize HGCF, NDIT and government programs that have been impacted by COVID-19
  • Supporting the HGCF Business Analyst to prepare loan applications and related documentation.
  • Define relevant key performance indicators for small business on Haida Gwaii.
  • Where appropriate, gather and conduct data collection from identified small business in the community.
  • Research, compile, tabulate and analyze data as it relates to small business
  • Work alongside the BDO and IBDS coordinator in support of on-going and new initiatives.

35hr/week Till Mar 31/2021


Education and Skills


Ideal candidate will have a minimum of Grade 12, a relevant university degree or equivalent relevant experience, working knowledge of Microsoft Office and demonstrated experience in:


  • Ability to coach clients and provide business advice with sound business acumen.
  • Excellent written and oral communications skills including the ability to effectively deliver oral
  • Superior interpersonal skills including the ability to build strong relationships; have good listening and interviewing skills; impeccable judgment, ethics and morals
  • Strong customer service skills including empathy, a sense of urgency and commitment  to cooperation
  • Research & writing skills, data collection, analysis, interpretation, and critical reflection
  • strong relationships with business owners in the community
  • understanding or interest in community economic development
  • ability to work independently
  • access to a vehicle and a valid class 5 driver license and insurance
  • interest in small business or entrepreneurship.


Experience working in First Nation communities is an asset


Salary is commensurate with experience and education.  We thank all applicants and will only notify those individuals who are to be interviewed.



How to Apply

If interested please email resume and cover letter to Mike Racz:

with BL in the subject line.


Posting open until filled. Ongoing interviews.