Resource Development Officer, Northwest (Full Time)


United Way, Northern British Columbia


Salary: $45,000 – $50,000 (to be negotiated based on experience)
Reports to: Executive Director, United Way of Northern BC
Job Summary
The Resource Development Officer is a position that builds relationships and community brand awareness ultimately leading to financial contributions by organizations and individuals. A successful Resource Development Officer will develop, retain and significantly grow the level of financial support and commitment to United Way of Northern BC (UWNBC). They will maintain and continuously develop relationships with key constituents at various levels within assigned company and individual accounts while identifying viable opportunities for additional involvement with UWNBC. Resource Development staff work closely with these constituents to plan, organize and implement campaign and other United Way activities to ensure a successful, stronger and sustained United Way commitment. Assertively identify, recruit and develop new business prospects to ensure continued campaign growth while expanding the United Way of Northern BC’s brand awareness. This is an exciting position that is people forward and a lot of fun all while raising the profile of the organization to lead to greater support of the agencies and communities that need it most in Northern BC.
Requested Qualifications and Skills
• Degree, Diploma, or Certificate plus a minimum five (5) years’ experience in marketing, sales and/or fundraising, or an equivalent combination of education, training and experience.
• Organizational and interpersonal skills are critical to this position.
• Effective time management is essential along with the ability to multi-task.
• A demonstrated keen sense toward relationship building is needed.
• Must be computer proficient, detail oriented and organized.
• Experience with Microsoft programs including Word, PowerPoint, and Outlook.
• Experience with Customer Relationship Management (CRM) database(s) an asset.
• Experienced knowledge of the Northwest BC Region with preference given to those with a strong network of relationships.
• Demonstrated commitment and understanding of the need for community improvement.
• Highly skilled in interpersonal and relational communication, both written and verbal.
• Self-driven and highly professional with the following demonstrated qualities: integrity/accountability, customer service, strategic thinking, diversity/inclusion (staff/volunteer), relationship building focused.
• Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
• Demonstrated ability to adapt to change and work with a sense of urgency.
• Ability to travel throughout NW region a few times a year, or as needed.
• Ability to work out of a home office.
• Valid BC driver’s license.
Deliverables and Responsibilities
• Take initiative, think innovatively and build partnerships to carry out the Mission, Vision and Values of UWNBC.
• Achieve established organization financial goals for portfolio, assigned accounts, new donors and new business development.
• Achieve assigned goals for number of donor or prospect calls and visits.
• Assertively identify, recruit and develop prospects for new business development on a year-round basis. New business can include workplace campaigns, corporate gifts, sponsorships, and gifts in kind.
• Manage and nurture assigned accounts to develop stronger UWNBC relationships, commitment and workplace campaign support.
• Maintain current and accurate information in UWNBC’s CRM database (Salesforce) and applicable tools on all prospects and assigned accounts.
• Using data from Salesforce (CRM database), maintain consistent account contact and creatively explore and introduce additional opportunities, as appropriate (i.e. volunteerism, sponsorships, etc.).
• Using Salesforce, analyze campaign potential and results for assigned accounts in order to develop market segments that will determine each account’s relationship and financial goals.
• Using Salesforce, track progress and leverage data to provide strategic, targeted account management and excellent customer service. This may involve long-term strategic plans with ambitious goals.
• Identify, cultivate and solicit individual donors and prospects at the leadership level.
• Assist in growing membership and financial support in UWNBC’s donor segment groups.
• Manage, lead and motivate campaign cabinet volunteers.
• Assist with volunteer recruitment and training according to campaign timetables.
• Develop and execute an annual individual action plan with measurable goals that reflect division and UWNBC objectives.
• Actively engage in business networking opportunities.
• Provide high level of customer service with a high degree of professionalism, while being assertive, polite, and friendly.
• Promote a cooperative spirit among co-workers and other partners.
• Display a consistent positive demeanor, attitude, communication and body language.
• Clear articulation of company messaging, initiatives and fundraising needs while being concise and editing communication (verbal or written) for the audience.
• Making connections with stakeholders whether internal (i.e. staff, Board members), or external (i.e. prospects, donors, corporate contacts, general public) through an open and communicative nature, sometimes requiring going outside your comfort levels.
• Travel to communities in the Northwest BC region as necessary (Smithers, Hazelton, Terrace, Prince Rupert, Kitimat, etc.)
• Work flexible working hours as needed, including some weekends and evenings.
• Perform other duties as assigned.
About the Organization
We are community connectors, finding and filling gaps, connecting donors to the needs, and needs to the donors.
United Way of Northern BC (UWNBC) serves individuals and families in the entire Northern BC region. From north of Williams Lake to the Yukon border, Haida Gwaii to the Alberta border. This 5-regional district area represents approximately 300,000 people UWNBC also funds bc211, a province-wide health and human service information website and web chat, which connects individuals and families to important resources and support. UWNBC is working collaboratively in new and innovative ways to change lives and build stronger communities. By bringing the right partners together to set goals, share data, track results, and align programs; United Way will not just help one child beat the odds, but change the odds for entire communities.
To change the odds, we focus on advancing the education, income stability, and health of our neighborhoods and communities. These are the building blocks for a good life – a quality education that leads to a stable job, enough income to support a family through retirement, and good health. Our goal is to create self-reliance by ensuring that every child succeeds, every step of the way, from cradle to career.
United Way of Northern BC’s promise is to create opportunities so that all children and families, regardless of their circumstances, have the same chances to succeed in school and life. The long-term effects benefit all of us.
Work Environment
UWNBC’s work environment is fast-paced, friendly, committed, nonpartisan, and ever-changing. Employees are dedicated, appreciated and recognized for their efforts, and all levels of management are engaged in the work daily. We offer competitive wages and a generous, comprehensive benefit package. The internal focus continues to be working as a team on achieving high level results – communicating, aligning and integrating around the organizational goals.
Here at United Way of Northern BC, we believe that culture is the compass to success and so it is woven into everything we do. We seek hard working, talented people who are looking to join a passionate, outward turning team that is building something bigger than themselves, and having fun doing it. We know you have a lot of choices on where to take your career next. At United Way, you will have 1000’s of teammates supporting your growth every day. “Awesome? Apply Here!”

This is a position that covers the entire northwest region, so candidates could either come from Prince Rupert or Terrace.  A vehicle and license would be required to travel to communities in the area,

How to Apply

Email your cover letter and resume with references to Carolyn Oakley at with the Subject Line “Application: Resource Development Officer, Northwest”.
We thank all applicants for their interest. However, only those candidates short-listed for an interview will be contacted.