Laboratory Supervisor (Full Time)


SGS Canada Inc.


Business Line: Oil, Gas and Chemicals
Reporting to: Regional Operations Manager
Primary Language: English
Location: Prince Rupert, BC with occasional travel to Burnaby, BC office

SGS Canada Inc.
380 Kaien Road Unit 1
Prince Rupert, B.C., V8J 4H6


  • Grade L3-11
  • Min Salary: $61,400 Mid Salary: $81, 800 Max Salary :$102,300
  • Full SGS benefits from day one

Job Description

Primary Responsibilities

Under the supervision of the Department Manager, the position will be responsible for supervising laboratory activities to ensure their proper implementation and customer satisfaction. The supervisor carries out various tasks related to the coordination of daily and weekly tasks, reviews and prepares documents related to requests received, plans inspections, assignments, report reviews and other related tasks such as writing emails, having telephone conversations and shipping packages. In addition, the supervisor will participate in the drafting of service offerings and develop business relationships with clients. All work performed shall be executed in a way that ensures quality procedures and OHS best practices are followed. This position will be based in Prince Rupert, BC with occasional travel to Burnaby, BC.

Reporting to:
Business Manager

Specific Responsibilities

  • Supervise staff to carry out laboratory analysis according to established methods and meeting Quality Control (QC) standards.
  • Demonstrates safe work habits and ensures a clean working environment;
  • Ensure laboratory work carried out respects SGS’s health, safety and environmental standards and applicable laws;
  • Accountable for ensuring that the Laboratory Quality System is in compliance with the current accreditation number ISO 9001 & 17025
  • Review requests for analysis to prepare the necessary documents to ensure the work carried out is in line with customer requirements;
  • Determine and analyze customer needs
  • Collect additional information from clients that is required to carry out the work, when necessary;
  • Confirm reception and comprehension of requests for analysis with the client;
  • Prepare internal documents (paper and electronic format) required to carry out the requests for analysis;
  • Plan laboratory work with the technicians in order to meet deadlines;
  • Support operation and run remote OGC Laboratories & projects across BC (Prince Rupert, Kitimat.)
  • Ensure work carried out by technicians is done in accordance to required standards (ASTM, IP, AOCS, EN, ISO, etc.);
  • Ensure that all equipment is functional and calibrated and that all quality standards were performed within the required timeframe;
  • Ensure that all equipment is functional by conducting regular checks on Statistical quality control charts
  •  Interact with clients to ensure good communication and understand/manage expectations;
  • Ensure necessary internal documents required to carry out the mandate are properly completed within the required timeframe.
  • Prepare and/or review reports to ensure they comply with the mandate and specifications;
  • Inform clients promptly when problems occur (additional delays, out of scope, etc.);
  • Perform related tasks: training, data entry, etc.;
  • Participate actively in technical meetings or laboratory and/or office management;
  • Participate or occasionally manage customer issues in order to find a satisfactory solution;
  • Participate and/or issue service offerings when necessary;
  • Work in accordance to the highest ethical standards and SGS’s Code of Integrity.


  • Education: University degree in analytical chemistry,
  • 10 to 15 years of experience in a laboratory analyzing petroleum products and/or supervision of a work group in a laboratory setting is required.
  • Good knowledge of the following standards: ASTM, IP, EN, ISO, AOCS, etc.;
  • Knowledge of transformation processes involving petroleum products;
  • Knowledge of tests performed on various petroleum products (LPG, HFO, diesel, JETA, gasoline, crude oil, chemicals);
  • Knowledge of test performing on various lab instruments (RGA, HPLC, GC, Mercury Analyser, RON & MON Octane Engines, Salt in Crude Analyser, AAS, JEFTOT, ANTEK, KFT).
  • Possess an excellent work ethic;
  • Must be capable of managing a team with professionalism;
  • Must act as a mentor with technicians.
  • Must be able to read, understand and follow work instructions in a safe, accurate and timely manner;
  • Candidates must be proficient in using various types of computer software (Word, Excel, PowerPoint and Outlook);
  • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment;
  • Candidates must demonstrate excellent verbal and written communication skills including grammar and composition
  • Ability to work well with others & independently;
  • Proven time management skills;
  • Strong attention to detail;
  • Works well under pressure;
  • Extended work hours may be required from time to time;
  • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

How to Apply

Please contact Trina Mitchell at:

Telephone: 587-876-2238
Address: 185 Concession St, Lakefield, ON K0L 2H0