Front Desk Agent/Night Auditor (Part Time)

Description

The Prestige Prince Rupert Hotel is an 84 room hotel focused on providing superior customer service and a quality experience for our guests. A career working within Prestige Hotels and Resorts opens up exciting opportunities. We constantly strive to be innovative, forward-thinking leader in hospitality. Working to develop a culture that provides a motivating and rewarding work environment in which employees and business can thrive.

The Prestige Prince Rupert Hotel in Prince Rupert, BC is accepting applications for a Front Desk Agent/Night Auditor to join our team. We are looking for an individual who possesses an insatiable desire to attain the highest levels of quality and service in all areas of the hotel.

Duties Include:

• Demonstrate high level of customer service at all times.
• Ensure an efficient reception experience for guests, including check in/out.
• Reviews financial reports to ensure accuracy.
• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Accurately inputs all guest data and prepares daily reports.
• Demonstrate a knowledge of lodging room categories, room rates, packages, and promotions.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Process telephone calls,
• Provide general information about hotel and points of interest in the area.
• Work with minimal supervision.

Job Requirements:

• A positive team player attitude and a strong willingness to learn.
• Minimum 1 year hotel experience is preferred.
• Must be able to understand both oral and written instructions in English.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Neat and tidy appearance as this position deals with the public.

Compensation:

This position offers a competitive compensation package with the opportunity to grow with an expanding company. Employees also receive employee rates at all Prestige Hotels across BC. Provide a positive work environment.

How to Apply:

Please apply in person with your resume and cover letter, outlining your experience, to the Prestige Prince Rupert Hotel – 118-6th Street, Prince Rupert, BC or via e-mail to the General Manager at the email address provided.

We thank all candidates for their resumes, however, we will contact only those we intend to interview.

Job Type: Part-time

Required experience:

• hotel: 1 year