Field Supervisor (Full Time)

Company

Securiguard

Description

Securiguard is committed to building a facilitative environment of respect and personal growth for all of our staff. We support this commitment with highly competitive compensation and benefits, comprehensive training, reliable equipment and supportive supervision as well as great opportunities for advancement, community involvement and work/life balance practices.
Job/Skill Requirements
The Field Supervisor is responsible to ensure the security officers are performing their duties to the standards as determined by the company through on-site visits, training, mentoring, disciplining and troubleshooting. This position ensures all operational information is channeled appropriately and effectively to our employees to ensure appropriate service delivery to clients. The Field Supervisor will be a “senior” position in the region and will take direction from the North Coast Management team. Other aspects of work may include scheduling, report auditing, HR assistance, quality assurance audits/checks, uniformed security and other tasks required as per direction from the management team. The Field Supervisor position may be combined with a static officer position to enable regular full-time work. Job Skills/Requirements
• Conducts unannounced post inspections to investigate complaints, ensure proper attendance, appearance, report keeping and vehicle operation. Conduct on-site quality assurance inspections as directed by the Operations Manager/Management Team.
• Comprehends, applies and documents positive reinforcement, coaching, ensure progressive discipline as appropriate
• Verifies assigned duties and rules of conduct are being followed.
• Acts as Management’s representative outside of normal business hours.
• Safeguards confidential phone lists, schedules, keys, access control and credit cards, and other equipment.
• Provides regular on-going training for security officers in post, operational and safety topics.
• Meets with branch management and client representatives to review status and address perceived problems.
• Responds to calls for assistance, reports of accident or injury, and significant incidents reported by security officers.
• When necessary, will assist with scheduling by filling all open post and call-ups without using overtime.
Confidential Document of Securiguard Services ltd.
• Personally stands vacant posts when necessary to ensure contracted coverage is provided.
• Provides support during account start-up.
• Communicates and coordinates with responsible branch staff regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of client security services.
• Notifies and keeps the Management team informed of emergencies and unusual circumstances.
• Assist with general recruiting, HR, administrative and OH&S functions
• Maintain consistent management practices that promote low turnover, Non-Billable Overtime, and excellent service to our customer.
• Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and overall daily activity will be practiced.
• Any additional tasks prescribed by the Management team
Experience
Police, military, and/or security experience preferred Open availability preferred Must be able to communicate effectively in English Must be service/customer oriented Must have at least two (2) years’ experience managing people Certification Requirements
Must have valid BC Security License Must have valid BC driver’s license Education Requirements
High School Diploma/GED Additional Information/Benefits
Securiguard is an equal opportunity employer and we value the cultural diversity of our staff. We offer flexibility in scheduling to accommodate students, family caregivers and part-time personnel.

How to Apply

Securiguard Services Ltd. – Terrace Branch
Ph: 250-635-0212
Fx: 250-635-6483

For further information or to apply please visit www.securiguard.com.