Food & Beverage Server

A food & Beverage Server is a sales and service attendant who provides food and beverage service using interpersonal skills, product knowledge and sales techniques to meet and exceed guest’s expectations.

 

The course is divided into twelve modules, which are as follows:

  • Module A – Tourism awareness
  • Module B – Professionalism
  • Module C – Interpersonal Skills
  • Module D – Food & Beverage Product Knowledge
  • Module E – Tools & Equipment
  • Module F – Service & Support duties
  • Module G – Providing Service
  • Module H – Beverage Preparation & Service
  • Module I – Processing Payment
  • Module J – Responsible Alcohol Service
  • Module K – Sanitation & Safety
  • Module L – Legislation